In this article we will help you to register for the first time, if you do not have a Sunwise account yet.

The first thing you should do is log in to https://portal.sunwise.mx

Then you will see the Login window, where you must click on the REGISTER option below.

Fill in your details and confirm by clicking on the "Create Account" button.

A message will appear confirming that you have been sent an email with login information.

The email will indicate the password to access your account, which you will be able to edit. If you do not receive the email, please contact our support chat for more information.

Log in to the portal with your email and temporary password and select the plan you want

Finally you must enter your credit card information to make the payment and confirm the order.

Important considerations:

  • To make the payment in USD you must have a card whose bank allows it, or dial the bank to allow the payment to be made.

  • In case of the alert: "Payment could not be processed" contact your bank for more information.

  • In certain circumstances it is necessary to talk to the bank to allow the payment of an online service.

If you have any questions, please contact our support team via chat.

If you require an invoice, please send your details to facturas@sunwise.io along with proof of payment.

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